Overview:
An Entrepreneur’s account will be disabled if they enter the incorrect login credentials three consecutive times.
You can also manually disable access for specific Entrepreneurs at any time.
If an Entrepreneur’s login becomes disabled, you can re-enable it at any time.
This help article covers:
Accessing the Manage Entrepreneur page
Disabling an Entrepreneur
Re-enable an Entrepreneur
How to access the Manage Entrepreneur page
Click the hamburger icon (≡) located at the top left corner of the screen to open the menu. This will reveal a left-hand sidebar menu.
Within the menu select Entrepreneurs, which can be found under the Manage section.
Once on the Manage Entrepreneur page, click on the name of the Entrepreneur to open their profile.
How to disable an Entrepreneur
After selecting the Entrepreneur, click Disable Entrepreneur on the left side menu.
A pop-up will appear, asking whether you would like to notify the user. Select your preferred option, then click Disable.
A pop-up confirmation will appear in the right corner, confirming that the Entrepreneur has been disabled.
How to re-enable an Entrepreneur
After selecting the Entrepreneur, you will be redirected to a new page where you can manage them.
Click the Enable Entrepreneur option on the left side menu.
A pop-up will appear, asking whether you would like to notify the user, send a password reset, or send no notification. Select your preference, then click Enable.
A pop-up confirmation will appear in the right corner confirming that the Entrepreneur has been enabled.
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